Terms of Service

1. Acceptance of Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and ROUVEO LTDA ("Rouveo," "we," "us," or "our"). These Terms govern your access to and use of our mobile applications, websites, and related services (collectively, the "Services").

By accessing or using our Services, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not access or use our Services.

We may update these Terms from time to time. If we make material changes, we will notify you as required by applicable law. Your continued use of the Services after any changes constitutes your acceptance of the updated Terms.

2. Eligibility and Age Requirements

Age Requirement

You must be at least 13 years old to use our Services. If you are under 13, you may not use our Services unless your parent or legal guardian has reviewed and agreed to these Terms on your behalf.

In some jurisdictions, the age of digital consent may be higher (such as 16 in some EU countries). If you are under the applicable age in your jurisdiction, you must have your parent or legal guardian's permission to use our Services.

Parental Responsibility

If you are a parent or guardian who has agreed to these Terms on behalf of a minor, you are fully responsible for the minor's use of the Services, including all financial charges and legal liability.

Accuracy of Information

By using our Services, you represent that any information you provide is accurate and that you will maintain and update your information as needed.

3. License to Use the Services

Grant of License

Subject to your agreement and continuing compliance with these Terms, Rouveo grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to:

• Download and install our apps on devices that you own or control
• Access and use the Services for your personal, non-commercial purposes

Restrictions

You may not:

• Copy, modify, distribute, sell, or lease any part of our Services
• Reverse engineer, decompile, or disassemble our software, except as permitted by law
• Use the Services for any commercial purpose without our written consent
• Remove, alter, or obscure any proprietary notices in the Services
• Use automated systems (bots, scrapers, etc.) to access the Services
• Transfer your account or license to another person

4. User Accounts

Account Creation

Some features of our Services may require you to create a profile or account. You are responsible for maintaining the confidentiality of your account and for all activities that occur under your account.

Account Security

You agree to:

• Keep your account information accurate and up to date
• Notify us immediately if you suspect unauthorized access to your account
• Not share your account with others or allow others to access your account

Account Termination

You may delete your account at any time by uninstalling the app or contacting us. We reserve the right to suspend or terminate your account at any time for any reason, including violation of these Terms.

Inactive Accounts

Rouveo reserves the right to terminate any account that has been inactive for 180 days or more.

5. User Content

Definition

"User Content" means any content that you create, upload, submit, or share through our Services, including but not limited to profile information, messages, images, drawings, completed paintings, and any other materials.

Your Ownership

You retain ownership of any original User Content that you create. However, by submitting or sharing User Content through our Services, you grant us certain rights as described below.

License to Rouveo

By submitting or sharing User Content, you grant Rouveo an irrevocable, perpetual, worldwide, non-exclusive, royalty-free, fully paid-up, sublicensable, and transferable license to use, reproduce, modify, adapt, publish, translate, distribute, publicly display, publicly perform, create derivative works from, and otherwise exploit your User Content in connection with operating, promoting, and improving our Services.

This license allows us to:

• Display your content within the Services
• Feature your content in marketing materials
• Analyze your content to improve our Services
• Moderate content to ensure compliance with these Terms

You also grant Rouveo the right to use your name, username, likeness, and any other information included in your User Content in connection with the uses described above.

Except as prohibited by law, you waive any rights of attribution and/or any moral rights you may have in your User Content, regardless of whether your User Content is altered or changed in any manner.

Public Content

If you share User Content publicly (such as in a social feature or gallery), you understand that other users may view, share, or interact with your content. You should not share content publicly that you wish to keep private.

Content Responsibility

You are solely responsible for your User Content. You represent and warrant that:

• You own or have the necessary rights to your User Content
• Your User Content does not infringe any third party's intellectual property or other rights
• Your User Content complies with these Terms and all applicable laws

Content Removal

We reserve the right to remove or disable access to any User Content that violates these Terms, without prior notice. We are not obligated to store, maintain, or provide copies of your User Content.

6. Prohibited Conduct

You agree not to engage in any of the following prohibited activities:

Harmful Behavior

• Harassing, bullying, intimidating, or threatening other users
• Posting hateful, discriminatory, or offensive content based on race, ethnicity, gender, religion, sexual orientation, disability, or other protected characteristics
• Stalking or invading the privacy of others
• Impersonating any person or entity, or falsely claiming an affiliation
• Engaging in ongoing toxic behavior

Inappropriate Content

• Posting sexually explicit, pornographic, or obscene content
• Posting violent, graphic, or disturbing content
• Posting content that promotes self-harm, suicide, or eating disorders
• Posting content that exploits or endangers minors

Illegal Activities

• Violating any applicable laws or regulations
• Posting content that infringes intellectual property rights
• Promoting illegal activities or substances
• Engaging in fraud, scams, or deceptive practices

Technical Violations

• Cheating, using exploits, or manipulating the Services
• Hacking, phishing, or attempting to gain unauthorized access
• Distributing viruses, malware, or other harmful code
• Using bots, scripts, or automated tools without authorization
• Interfering with the proper functioning of the Services
• Attempting to gain an unfair advantage over other users

Commercial Violations

• Using the Services for unauthorized commercial purposes
• Spamming or sending unsolicited promotional content
• Selling, trading, or transferring accounts or in-app items outside the Services

Abuse of Systems

• Abusing refund systems or payment platforms
• Making false reports or complaints
• Attempting to circumvent any security features or access controls

We reserve the right to investigate and take appropriate action against anyone who violates these prohibitions, including removing content, suspending or terminating accounts, and reporting to law enforcement.

7. Intellectual Property

Rouveo's Content

All content in our Services, including but not limited to illustrations, artwork, designs, graphics, text, software, audio, video, logos, and trademarks ("Rouveo Content"), is owned by or licensed to Rouveo and is protected by copyright, trademark, and other intellectual property laws.

Some illustrations in our Services may be created using AI image generation tools. Regardless of how content is created, Rouveo owns or has obtained the necessary rights to use all Rouveo Content in the Services.

Your Use of Rouveo Content

You may use the completed paintings and creations you make within our Services for your own personal, non-commercial purposes. This includes:

• Saving your completed paintings to your device
• Sharing your completed paintings on social media for personal enjoyment
• Printing your completed paintings for personal use

You may not:

• Sell, license, or commercially distribute your completed paintings or any Rouveo Content
• Claim ownership of the underlying illustrations or designs created by Rouveo
• Use Rouveo Content to create competing products or services
• Remove any watermarks or attribution from Rouveo Content

Feedback

If you provide us with feedback, suggestions, or ideas about our Services, you grant us the right to use such feedback without any obligation to you.

8. Subscriptions and Payments

Subscription Plans

We offer subscription plans that provide access to premium features. Subscriptions may be offered on a weekly, monthly, or annual basis.

Free Trials

We may offer free trial periods for certain subscriptions. If you do not cancel before the end of the free trial, your subscription will automatically begin and you will be charged.

Billing

All subscriptions are billed through Apple's App Store. By subscribing, you agree to Apple's terms and conditions for in-app purchases. We do not have access to your payment information.

Auto-Renewal

Subscriptions automatically renew at the end of each billing period unless you cancel. You will be charged within 24 hours before the end of the current period.

Cancellation

You may cancel your subscription at any time through your Apple ID account settings. Cancellation will take effect at the end of the current billing period, and you will retain access to premium features until then.

Refunds

ALL PURCHASES AND SUBSCRIPTIONS ARE FINAL AND NON-REFUNDABLE, EXCEPT WHERE REQUIRED BY APPLICABLE LAW.

Refund requests must be directed to Apple, as they handle all payment processing.

YOU ACKNOWLEDGE THAT ROUVEO IS NOT REQUIRED TO PROVIDE A REFUND FOR ANY REASON, AND THAT YOU WILL NOT RECEIVE MONEY OR OTHER COMPENSATION FOR ANY UNUSED SUBSCRIPTION TIME WHEN AN ACCOUNT IS TERMINATED, WHETHER SUCH TERMINATION WAS VOLUNTARY OR INVOLUNTARY.

Price Changes

We may change subscription prices at any time. Price changes will take effect at the start of the next billing period following notice to you.

9. Updates to the Services

You understand that the Services are evolving. Rouveo may require that you accept updates to the Services and apps you have installed on your device.

You acknowledge and agree that Rouveo may update the Services and apps at any time, with or without notice. You may need to update third-party software from time to time in order to use the Services.

Rouveo reserves the right to stop offering and/or supporting the Services or any part of the Services at any time, at which point your license to use the Services will automatically terminate. In such event, Rouveo shall not be required to provide refunds, benefits, or other compensation to users in connection with such discontinued Services.

10. Termination

Termination by You

You may stop using our Services at any time. You may delete your account by uninstalling the app or contacting us at support@rouveo.com.

Termination by Rouveo

WITHOUT LIMITING ANY OTHER REMEDIES, ROUVEO MAY LIMIT, SUSPEND, TERMINATE, MODIFY, OR DELETE ACCOUNTS OR ACCESS TO THE SERVICES WITH OR WITHOUT NOTICE TO YOU IF:

• You violate these Terms
• We suspect fraudulent, abusive, or illegal activity
• You create risk or possible legal liability for Rouveo
• We discontinue the Services or any part thereof
• Your account has been inactive for 180 days or more

Effect of Termination

Upon termination:

• Your license to use the Services immediately ends
• You must stop using the Services and delete any downloaded apps
• We may delete your account and any associated data
• You will not receive any refund for unused portions of subscriptions
• You may lose your username, profile, and any benefits, privileges, or content associated with your account
• Provisions that by their nature should survive termination will survive (such as intellectual property rights, disclaimers, and limitations of liability)

ROUVEO IS UNDER NO OBLIGATION TO COMPENSATE YOU FOR ANY LOSSES OR RESULTS OF ACCOUNT TERMINATION OR LIMITATION.

11. Disclaimers

"As Is" Basis

THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS FOR YOUR USE, WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

No Guarantees

ROUVEO DOES NOT WARRANT THAT:

• The Services will be uninterrupted, secure, or error-free
• Defects will be corrected
• The Services will meet your requirements or expectations
• Any content or information obtained through the Services will be accurate or reliable
• The Services are free of viruses or other harmful components

Third-Party Content

The Services may contain links to third-party websites or services. We are not responsible for the content, privacy practices, or conduct of any third parties.

Some jurisdictions do not allow the exclusion of certain warranties. Accordingly, some of the above disclaimers may not apply to you.

12. Limitation of Liability

Exclusion of Damages

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ROUVEO SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES (HOWEVER SUCH LOSSES ARE QUALIFIED), ARISING OUT OF OR RELATING IN ANY WAY TO THESE TERMS OR THE SERVICES, WHETHER BASED ON CONTRACT, TORT, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT ROUVEO HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, RESULTING FROM:

• Your access to or use of (or inability to access or use) the Services
• Any conduct or content of any third party on the Services
• Any content obtained from the Services
• Unauthorized access, use, or alteration of your content or data

Cap on Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ROUVEO'S TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE SIX (6) MONTHS IMMEDIATELY PRECEDING THE DATE ON WHICH YOU FIRST ASSERT A CLAIM, OR ONE HUNDRED US DOLLARS ($100), WHICHEVER IS GREATER.

YOU ACKNOWLEDGE AND AGREE THAT IF YOU HAVE NOT PAID ANYTHING TO ROUVEO DURING SUCH TIME PERIOD, YOUR SOLE REMEDY (AND ROUVEO'S EXCLUSIVE LIABILITY) FOR ANY DISPUTE WITH ROUVEO IS TO STOP USING THE SERVICES AND TO DELETE YOUR ACCOUNT.

Basis of the Bargain

THE DISCLAIMERS AND LIMITATIONS IN THIS SECTION ARE AN ESSENTIAL BASIS OF THE AGREEMENT BETWEEN YOU AND ROUVEO.

NOTHING IN THESE TERMS SHALL AFFECT THE STATUTORY RIGHTS OF ANY CONSUMER OR EXCLUDE OR RESTRICT ANY LIABILITY FOR DEATH OR PERSONAL INJURY ARISING FROM NEGLIGENCE OR FRAUD.

13. Indemnification

You agree to indemnify, defend, and hold harmless Rouveo and its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to:

• Your use of the Services
• Your User Content
• Your violation of these Terms
• Your violation of any rights of any third party

14. Governing Law and Dispute Resolution

Governing Law

These Terms shall be governed by and construed in accordance with the laws of Brazil, without regard to its conflict of law provisions.

Jurisdiction

Any disputes arising out of or relating to these Terms or the Services shall be resolved exclusively in the courts located in Brazil. You consent to the personal jurisdiction of such courts.

Informal Resolution

Before filing any legal claim, you agree to first contact us at support@rouveo.com and attempt to resolve the dispute informally for at least 30 days.

15. Force Majeure

Rouveo shall not be liable for any delay or failure to perform resulting from causes outside our reasonable control, including but not limited to acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, shortages of transportation, facilities, fuel, energy, labor, or materials, or failures of third-party services or infrastructure.

16. General Provisions

Entire Agreement

These Terms, together with the Privacy Policy, constitute the entire agreement between you and Rouveo regarding the Services and supersede any prior agreements.

Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

Waiver

Our failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision. Any waiver of any provision of these Terms will be effective only if in writing and signed by Rouveo.

Assignment

You may not assign or transfer these Terms or your rights under these Terms without our prior written consent. We may assign our rights and obligations under these Terms without restriction.

No Third-Party Beneficiaries

These Terms do not confer any rights on any third party.

Notices

We may provide notices to you through the Services, by email, or by other means. You may contact us at the address below.

17. Contact Us

If you have any questions about these Terms, please contact us at: